Duration: 3days/2 nights
1 . What kind of tour does Halongbaywondertours offer ?
Halongbaywondertours offers its customers 2 kinds of tours including group tours and private tours . Most of our cruises are operated as daily departure tours ( group or joining tours ). Some others are private tours and the departure date is upon request.
2 . What activities are there to do on cruises ?
Our cruises are not simple overnight cruises . Here the places where you can spend your time on doing a variety of activities and enjoying a different aspect of life when boarding . The most popular activities :
3 . What activities are there for children ?
From deluxe cruises , we have kid’ s play areas with games and toys . Parents can use our baby sitting service if they feel it is needed .
4 . Can it accommodate disabled people ?
We welcome enquiries from customers with disabilities . Please contact us direct so that we discuss in further detail.
5 . Is smoking allowed ?
No smoking inside the cruise but there is a smoker’s area on out side deck .
6 . What can I do if I have special dietary requirements ?
Please notify us about any special dietary requirements of food allergies at least 01 week before your departure date .
7 . What happens if I am taken ill ?
If you have any pre-existing medical condition s that we should know about it , please inform us . There is also a doctor on call and all the cruises carry standard first aid equipment . Please ensure you have adequate medical and travel insurance.
8 . Will any electrical equipment I bring with me work on cruise ?
Vietnamese style electrical sockets are available in all suite 220 volts as is standard throughout hotels in Vietnam .
9 . When do I have to pay for my booking ?
All booking with Halongbaywondertours.com are paid online and full payment is required at the time of booking . The payments should be paid at least 07 days before departure date . Bank transfer and online payment via Paypal is strongly recommended
10 . Can I pay by credit card ?
All cards are excepted . See payment section for more detail .
11 . I don’t have credit card . Can I pay by cash ?
In case you book tour directly with us when you are in Hanoi , you can pay for your tour in cash . Please visit our head office at 12B / 17 Ly Nam De Street , Hoan Kiem , Ha Noi and pay for our sale team directly .
12 . When do I need to pay for booking ?
All reservations must be paid in advance and immediately after booking . We can not hold booking without payment . You can pay us 30% for deposit in advance , then pay the rest 07 days before check in date your departure date .
13 . Is there internet available ?
Limited internet connection . Freeable or no mobile phone signal but our inception has IDD phones .
14 . What do I need to bring with me ?